Why do people use AI? What do they hope to achieve?
At Merceros, we use a framework of three overarching objectives that people hope to accomplish through these use of AI:
1. Lower the cost of development
2. Eliminate drudgery
3. Gain insights
I’d like to look at point number three–companies hope to gain deep insights from data that they otherwise would not have access to.
We value experience because experience delivers on all three of the points from above. But most importantly, experience gives us the ability to see through things, recognize patterns, opportunities, or problems that a less experienced person might not see.
What we hope for with AI is that the machine will surpass even an experienced person–that AI will provide us with much deeper insights than even the most skilled person could offer.
I’ve mentioned at length that we’ve developed a system that provides the most qualified and worthwhile candidates from a sea of applicants for a particular job. OK, so far so good–we pick the people that are the most qualified for a particular job.
But do we also pick the person with the most potential? This is where human experience comes in. An experienced manager, looking at a résumé of someone with 20 years of experience in software sales–a skilled, charismatic, logical, organized, and articulate person–might realize that with up-skilling and patience, that person might also excel at pharmaceutical sales.
On paper, based only on their industry experience, the candidate would not be considered. But an experienced person, who recognizes and develops talent, might give this candidate a chance and reap the benefits of that decision afterwards.
Deterministic software would never reach that conclusion. But we all hope that AI will uncover hidden potential, and reveal insights under the surface.
At Merceros we’ve developed a “Diamond in the Rough” tool that, alongside the best applicants for a given job, also presents applicants with hidden potential.
The Diamond in the Rough is our hope for AI–replacing human experience with AI capable of making judgments and selections that supersede humans. Whether in investments, stock picking, or uncovering hidden potential invisible to others, this is what we hope to achieve.
How we’ve done that, and how we’ve brought it into compliance with the EU AI Act, will be the subject of our next story.
